“Customer” means any natural or legal person who entered into a license agreement with ONTOFORCE for the commercial use of the Services (i.e. excluding, for the avoidance of doubt, any Users or Visitors). “Customer Data” means proprietary information, metadata or other data including potentially Personal Data that a Customer stores within, or makes available through, the Service. “Personal Data” means any information relating to an identified or identifiable natural person (‘Data Subject’) within the meaning of Regulation (EU) 216/679 (General Data Protection Regulation). A Data Subject can be a Customer, User, Visitor, supplier, partner or employee of ONTOFORCE, or any other person whose Personal Data is being processed by or on behalf of ONTOFORCE. “Premium Services” means the version of the Services that can be accessed only by Users under a paid license agreement between Customer and ONTOFORCE. “Services” means the Websites, Software and all content, services and/or products available on or through the Software, either for free (in which case those Services are restricted to non-commercial use only) or against payment of a license fee (allowing for commercial use of the Services). “Software” means the software owned by, or licensed to, ONTOFORCE, including (but not limited to) the software which is distributed under the brand name “DISQOVER” “Third Party Data” means any public or proprietary information, metadata or other data from any third party (other than ONTOFORCE or Customer), including potentially Personal Data, that ONTOFORCE makes available through the Service. “User” means an employee, agent, or representative of a Customer, who primarily uses and accesses the Services in such capacity for commercial purposes. “Visitor” means an individual other than a User, who uses the publicly available free version of the Services for non-commercial purposes only. “Websites” means any website owned by ONTOFORCE, including (but not limited to) www.ontoforce.com and www.disqover.com, “You”/”Your” means any natural person that is a Data Subject within the meaning of Regulation (EU) 216/679 (General Data Protection Regulation).
Ontoforce collects different types of information, which we have classified below based on where we source that information. For each type of information we provide you with an overview of (i) what Personal Data is processed by ONTOFORCE (‘What’); the purposes of such processing (‘Why’); and (iii) the lawfulness of such processing (‘Legal Ground’):
A. Information You Provide to Us:
We receive and store any information you knowingly and voluntarily provide to us. For example, we collect Personal Data such as when you contact us with inquiries, when you register for the Services or when you access or use these Services.
When registering to our Websites:
When entering into a Customer license agreement:
When contacting us (through the Websites (contact forms), at conferences, trade fairs, roadshows, meetings etc.):
When using our Services:
B. Information Collected Automatically:
C. Information provided by Customers. Contact details
D. Information collected by third parties (Third Party Data)
What: When a Customer, User or Visitor purchases, uses or subscribes to our Services, ONTOFORE may enable access to third party websites, services or content, or may collect Third Party Data that may include Personal Data in order to provide the Services, which may include:
Why: Personal Data which is part of Third Party Data may be processed by Ontoforce in view of providing the Services to Customers, Users and Visitors.
E. Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers
If you provide Personal Data to the Services as set out above, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of ONTOFORCE. The Services are performed using equipment or facilities located in the European Union or the US. The ONTOFORCE’ US service providers are either Privacy Shield compliant or have executed Standard Contractual Clauses (as approved by the European Commission) that provide legal grounds for assuring that, when processed in the United States, the personal data of EU citizens that are processed by ONTOFORCE customers when using the ONTOFORCE Service will receive from ONTOFORCE and its service providers located outside the EU an adequate level of protection within the meaning of Article 46 of Regulation (EU) 2016/679 (General Data Protection Regulation).List of processors processing your Personal Data or processing Personal Data from Data Subjects contained in Customer Data or Third Party Data:
V. WILL ONTOFORCE SHARE ANY OF THE PERSONAL DATA IT RECEIVES? Personal Data that you provide to us will neither be sold nor rent in personally identifiable form to anyone. We share such Personal Data in personally identifiable form with third parties as described under section IV above and as further set out hereinafter.
A. Protection of ONTOFORCE and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or a court order; enforce or apply our conditions of use and other agreements; project against legal liability; or protect the rights, property, or safety of ONTOFORCE, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
B. Business Transfers: As ONTOFORCE develops its business, it might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
C. Agents, Consultants and Related Third Parties: ONTOFORCE, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, hosting, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function, as specified in section VI.
D. With Your Consent: Except as set forth above, ONTOFORCE will always explicitly ask for Your consent before sharing any of Your Personal Data with third parties, and will always be able to prevent such sharing.
You can always opt not to disclose information to use, but keep in mind some information may be needed to register with us or to take advantage of some of our special features. In addition thereto, you have the following rights in respect of your Personal Data:
You can exercise any of the rights above by by contacting us at the contact details mentioned below. Please note that some information may remain in our private records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Data after you update or delete it, but not in a manner that would identify you personally. You may opt out from the collection of navigation information about your visit to the Website by Google Analytics by using the Google Analytics Opt-out feature. If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to DPO@ontoforce.com. Ontoforce has no direct relationship with the Customer’s customers or third party whose Personal Data it may process on behalf of a Customer. An individual who seeks access, or who seeks to correct, amend, delete inaccurate data or withdraw consent for further contact should direct his or her query to the relevant Customer or User which acts as the Controller of the data processing.
If You have any questions or concerns regarding our privacy policies, please send us a detailed message at DPO@Ontoforce.com. We will make every effort to resolve your concerns. Other contact details: ONTOFORCE N.V. Att.: Data Protection Officer Moutstraat 108, 9000 Ghent, Belgium.